making telephone appointments
Dialogue1
A:Hello,Bill Burton speaking,What can I do for you?
B:Hello,Mr.Burton.This is Jenny of Bradford and Sons returining your call.I'm sorry you missed me when you called my office this morning.My secretary said you called concerning our meeting next Tuesday?
A:Yes,Ms.Jenkins,thank you for returning my call.I'm glad to finally get a hold of you.I wanted to let know I will not be able to make our meeting next Tuesday.I will be out of town that day.Is there any possibility we can move the meeting to Monday?
B:I'm sorry,I'm afraid I’m completey booked on Monday.Would it be possible to postpone until you return?
A:Oh dear,I was counting on taking care of our meeting before I leave.but I suppose I could shuffle a few things.Yes,we can arrange something.I’ll be back Thursday morning.What about Thursday afternoon?Would that work for you?
B:That should be fine,Shall we say about 2 o’clock?
A;Perfact.I’ll look forward to seeing you at 2 o’clock next Thursday afternoon.If you need to change the time,please feel free to call me on my cell phone.
B:Thanks,Mr.Burton.T’ll see you on Thursday.
Dialogue2
A:Hello!
B;Hello,is Doris available?
A:This is Doris ,.Who’s calling please?
B:Hi,Doris,this is Mike calling from Parker’s Dentistry,I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr.Parker..
A:Oh,I almost forgot,Thank you for calling to remind me.Actually.I do need to change the time of my appointment,.I have a scheduling conflict.And can’t make it that early.
B:If I put you in at a later spot,would that work out?
A :It would have to be after lunch.Do you have anything available about 2 o’clock?
B :Sorry ma’m,the only opening we have after lunch is 1:15,but I might be able to work you in after 4 .would that be a better time?
A :That’s alright,.I think I should be able to make it at 1:15.Can you put me down for that time slot?
B :No problem.I have you appointment changed from tomorrow morning to tomorrow afternoon at 1:15.
A :Wonderful.Thanks very much. making telephone appointments
Dialogue1
A:Hello,Bill Burton speaking,What can I do for you?
B:Hello,Mr.Burton.This is Jenny of Bradford and Sons returining your call.I'm sorry you missed me when you called my office this morning.My secretary said you called concerning our meeting next Tuesday?
A:Yes,Ms.Jenkins,thank you for returning my call.I'm glad to finally get a hold of you.I wanted to let know I will not be able to make our meeting next Tuesday.I will be out of town that day.Is there any possibility we can move the meeting to Monday?
B:I'm sorry,I'm afraid I’m completey booked on Monday.Would it be possible to postpone until you return?
A:Oh dear,I was counting on taking care of our meeting before I leave.but I suppose I could shuffle a few things.Yes,we can arrange something.I’ll be back Thursday morning.What about Thursday afternoon?Would that work for you?
B:That should be fine,Shall we say about 2 o’clock?
A;Perfact.I’ll look forward to seeing you at 2 o’clock next Thursday afternoon.If you need to change the time,please feel free to call me on my cell phone.
B:Thanks,Mr.Burton.T’ll see you on Thursday.
Dialogue2
A:Hello!
B;Hello,is Doris available?
A:This is Doris ,.Who’s calling please?
B:Hi,Doris,this is Mike calling from Parker’s Dentistry,I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr.Parker..
A:Oh,I almost forgot,Thank you for calling to remind me.Actually.I do need to change the time of my appointment,.I have a scheduling conflict.And can’t make it that early.
B:If I put you in at a later spot,would that work out?
A :It would have to be after lunch.Do you have anything available about 2 o’clock?
B :Sorry ma’m,the only opening we have after lunch is 1:15,but I might be able to work you in after 4 .would that be a better time?
A :That’s alright,.I think I should be able to make it at 1:15.Can you put me down for that time slot?
B :No problem.I have you appointment changed from tomorrow morning to tomorrow afternoon at 1:15.
A :Wonderful.Thanks very much.