It is regretable to receive your feedback about our unsatisfactory service.As we are handling many orders everyday,sometimes errors may occur; whenever our customers contacted us regarding these mistakes,we always strived to resolve the problems as soon as possible to satisfy our customers ultimately.We sincerely hope that you can give us a chance to rectify our mistake and clear up your dissatisfaction.We will appreciate very much if you can contact us. It is regretable to receive your feedback about our unsatisfactory service.As we are handling many orders everyday,sometimes errors may occur; whenever our customers contacted us regarding these mistakes,we always strived to resolve the problems as soon as possible to satisfy our customers ultimately.We sincerely hope that you can give us a chance to rectify our mistake and clear up your dissatisfaction.We will appreciate very much if you can contact us.