1 language skills. 2 and family communication skills. 3 treat emergency response processing ability. 4. Its best to promote English level, be able to carry on the basic of verbal communication and writing. 5. Must be good at customer's intentions, accomplish speculation coolness customer any questions, can treat any problems. Easy 6. Improve their ability to deal with emergencies, accomplish something not panic, calm consideration, understand the cause of the results, things make quick correctly handling Suggestions, and give customer satisfactory reply 1 language skills. 2 and family communication skills. 3 treat emergency response processing ability. 4. Its best to promote English level, be able to carry on the basic of verbal communication and writing. 5. Must be good at customer's intentions, accomplish speculation coolness customer any questions, can treat any problems. Easy 6. Improve their ability to deal with emergencies, accomplish something not panic, calm consideration, understand the cause of the results, things make quick correctly handling Suggestions, and give customer satisfactory reply